RaidBox — Terms of Use

Effective date: 9 November 2026

These terms apply to RaidBox ("the service"): the website at raidbox.conemlabs.com and the RaidBox apps for iOS and Android, published by ConeM Labs ("we", "us"). Contact: support@conemlabs.com · https://conemlabs.com. By using the service you agree to these terms. If you don't agree, please don't use it.

Summary

• RaidBox is free. There are no ads and nothing to buy. Coins and characters are virtual, have no cash value and can't be bought or sold.
• Teacher accounts are for adults. Students play without an account, under their teacher's direction.
• Teachers are responsible for the quizzes they create and for using RaidBox with their students in line with their school's rules (including any parental consent).
• Quizzes are private until you share them. Shared quizzes are checked automatically and can be reported and taken down.
• How we handle data is described in the Privacy Policy.

1. The service and your licence

We give you a personal, non-exclusive, non-transferable, revocable licence to use the service for teaching, learning and personal use. You may use it in classrooms, including in schools that charge fees, but you may not resell it, charge others for access to it, or offer it as part of another product. We may update, change or remove features (including game modes, AI tools and starter quizzes), or stop offering the service, at any time.

The apps contain open-source software licensed under its own terms. Nothing in these terms limits your rights under those licences. Apart from that, you may not copy, modify or redistribute the apps, or reverse engineer them except where the law allows it.

2. Accounts

• Teachers. You must be an adult (18 or older, or the age of majority where you live) to create a teacher account. You sign in with Apple or Google and are responsible for what happens under your account. Don't share your account.
• Students. Students don't create accounts. They join games with a PIN and a nickname, or through a class that their teacher set up. A student under 13 (or under the age of digital consent where they live) should use RaidBox only under the direction of a teacher or with a parent's or guardian's permission.
• Schools and consent. If you use RaidBox with students, you confirm that you are allowed to do so under your school's or district's rules, and that you have obtained, or are authorised to give on the parents' behalf, any consent the law requires for students' information to be used as described in the Privacy Policy. Enter only the student information you need: first names or nicknames are best.
• Nicknames and names. Choose names that aren't offensive, hateful, sexual, misleading or someone else's. The service filters some words automatically, and a host can rename or remove a player.

3. Your quizzes and content

• You keep the rights you have in the quizzes, questions, images and other content you create or upload ("your content"). You give us a free, worldwide licence to store, copy, display and process your content (including with the AI features described in the Privacy Policy) in order to run the service.
• Private by default. New quizzes are private. If you make a quiz Public, other teachers can find it, host it, copy it ("fork"), and reuse its questions through the question bank, and you give them a licence to do so within RaidBox. If you make it Unlisted, anyone with its link can open, host and copy it.
• Automatic checks. Before a quiz can become Public or Unlisted, and again whenever a shared quiz changes, it is checked automatically, partly by AI. A quiz that fails, or that can't be checked at the time, stays private, and you'll see the reason. Automatic checks can make mistakes in both directions; if you think a quiz was blocked wrongly, contact us.
• Only upload what you may share. Don't upload content you don't have the right to use. Images found through photo search come from Openverse and Wikimedia Commons with their licence and credit; keep the credit with the image.
• You are responsible for the accuracy of your quizzes. AI-generated or AI-edited questions may contain mistakes; check them before you use them.

4. Acceptable use

You agree not to use RaidBox to create, share or display:

• sexual or adult content, or anything that sexualises minors;
• hate, harassment or bullying, including content about a real, identifiable person such as a classmate or colleague;
• graphic violence, self-harm content, or content that promotes illegal drugs, weapons or crime;
• spam, advertising or links to promote products, services or websites;
• deliberately false information presented as fact, or junk content that isn't a real quiz;
• other people's personal information, or anything that infringes someone else's rights.

You also agree not to interfere with or overload the service, use bots or scripts to join games or call our server outside the apps, try to access other people's games, classes or accounts, or get around rate limits, AI limits, the content checks or other protections.

5. Reports and takedown

Anyone can report a shared quiz with the "Report quiz" option. We review reports and may hide a quiz from everyone but its owner, make it private, remove it, or suspend or close the account that shared it, without notice, if we reasonably believe it breaks these terms or is unsuitable for a classroom. To report anything else, email support@conemlabs.com.

6. AI features

Some features use AI models run by Cloudflare: generating quizzes, fact-checking and rewriting questions, marking written answers, translating questions, class insights and the automatic content checks. AI output can be wrong. Teachers can review and override marks for written answers in game reports, and should check AI-generated questions before using them. AI features have daily limits per account and may be unavailable at times.

7. Coins, characters and rewards

Playing earns coins, experience points and characters. These are a limited licence to use a feature of RaidBox, not property. They have no cash value, can't be bought with money, sold, traded or exchanged for anything outside the service, and may be changed, capped, reset or removed at any time.

8. Third-party services

RaidBox relies on services run by others: Cloudflare (hosting, storage and AI), Apple and Google (sign-in), Openverse and Wikimedia Commons (photo search), and Google ML Kit (the QR scanner on Android). Those services have their own terms and may change or stop. RaidBox is not affiliated with or endorsed by them, or by Kahoot!, Blooket or any other quiz product.

9. No warranty

The service is provided free, "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, express or implied, including that the service will be available, uninterrupted or error-free, that games, scores, marks or reports will be correct, or that content checks will catch every unsuitable quiz.

10. Limitation of liability

To the fullest extent the law allows, ConeM Labs is not liable for any indirect, incidental, special or consequential loss, or for loss of data, quizzes, results, reports or virtual items, arising from your use of the service. Because the service is free, our total liability for any claim relating to it is limited to CAD $50. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, and nothing in them affects the consumer rights you have where you live.

11. Apple App Store

If you got the app from the Apple App Store, these terms are between you and ConeM Labs, not Apple. Apple has no obligation to provide maintenance or support for the app. If the app fails to meet an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you; to the maximum extent the law allows, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the app, including product-liability claims, claims that the app fails to meet legal or regulatory requirements, consumer-protection claims, or claims that the app infringes someone's intellectual property. You confirm that you are not in a country subject to a U.S. Government embargo or listed as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You must also follow any third-party terms that apply when you use the app.

12. Ending these terms

You can stop using RaidBox at any time, and you can ask us to delete your account by emailing support@conemlabs.com (see the Privacy Policy). We may suspend or close an account, or end access to the service, if you break these terms or if we stop offering the service. Sections 3, 4 and 7 to 10 continue to apply after these terms end.

13. Changes

We may update these terms. The new version will be posted at this address with a new effective date. If the changes are significant, we will also point them out in the app or in the release notes. If you keep using the service after a change takes effect, you accept the updated terms.

14. Contact

ConeM Labs Inc. — 729 Emerson Ave, Oshawa, ON L1H 3L2, Canada — support@conemlabs.com — https://conemlabs.com